Privacy Policy

1. Introduction

Welcome to Nuvola Gelato. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with our artisan gelato shop and website.

2. Information We Collect

To provide you with the best experience, we may collect the following types of information:

• Contact Information: Such as your name, email address, and phone number when you reach out to us or place an inquiry.
• Transaction Data: Details about your flavor preferences, orders, and interactions with our shop.
• Usage Data: Technical information regarding how you navigate and use our website, gathered to improve our digital presence.

3. How We Use Your Information

The information we collect is used strictly to enhance our services. Specifically, we use your data to:

• Respond to your questions and process any requests you submit.
• Communicate updates about seasonal flavors, special shop hours, or events.
• Improve the functionality, design, and user experience of our website.
• Ensure the security of our services and prevent fraudulent activity.

4. Data Sharing and Security

We do not sell, rent, or trade your personal information to third parties. We may share necessary details only with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential. We implement appropriate technical and organizational measures to maintain the safety of your personal data.

5. Cookies

Our website utilizes "cookies" to enhance your browsing experience. Cookies are small files transferred to your device that enable our site's systems to recognize your browser and capture certain basic information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

6. Your Rights

You hold the right to request access to the personal data we hold about you. Furthermore, you may request corrections to inaccurate data, or ask for the deletion of your personal information, subject to certain legal exceptions. To exercise these rights, please contact us using the information provided below.