Terms and Conditions

By visiting our artisan gelateria, you agree to these friendly terms. All our sweet creations are prepared fresh daily. Because our flavors rely on seasonal availability, the selection in our display case may vary from what is listed on our website or social media channels.

Due to the nature of fresh food items, all sales at the counter are final. However, if you are ever unsatisfied with your scoop, please let our team know immediately while in the shop, and we will happily replace it with a different flavor to ensure you leave with a smile.

We take pride in our traditional preparation process, using authentic, high-quality ingredients. Please be aware that our production area handles dairy, tree nuts, eggs, and gluten.

While we maintain strict hygiene practices and use dedicated scoops for dairy-free or vegan options upon request, we cannot guarantee a completely allergen-free environment. If you have a severe food allergy, please inform our staff before ordering so we can guide you safely through our available flavors.

All content on this website, including photographs of our gelato, shop interiors, and written flavor descriptions, is the property of Nuvola Gelato. We love when you share photos of your visits on social media, but please do not copy, reproduce, or use our website's imagery or text for commercial purposes without our prior permission.